MANAGERIAL SKILLS—15 MANAGERIAL SKILLS

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In recent times, A manager's job has become a very difficult task to perform. This is because managing resources and people required a large number of skills.

Managerial skill is the ability or proficiency of a manager in performing a particular task in a way that achieves the pre-determined result.

It is a managerial ability to translate knowledge into action. Hence, it is manifested in the performance of a manager.

Managerial skills, like any other skill, may be learned, unlearned, and developed. While Robert Katz gave three managerial skills, contemporary events such as globalization have necessitated the acquisition of additional skills by managers.

Managers are, therefore required to possess the following skills:

1. Technical skills

2. Human skills

3. Diagnostic skills

4. conceptual skills

5. Communication skills

6. Political skills

7. Design skills

8. Analytical skills

9. Decision-making skills

10. Digital skills

11. Planning and administration skills

12. Teamwork skills

13. Strategic action skill

14. Global awareness skills

15. Self-management skills.

Technical skills

This is the ability for managers to perform specific tasks using procedures, techniques, and knowledge of that specific field. 

Technical skills involve the manager's competence use of tools and work equipment to solve problems in a specific discipline. 

It also includes the manager's ability to understand and carry out specific organizational tasks. It is the manager's "how-to" skill set that allows him to perform his job effectively.

Technical skills are specially required by front-line managers because they are mostly involved in the actual operation of the organization. 

However, as managers move up the managerial hierarchy, technical skills become less important than human and conceptual skills.

Most times, Managers utilize technical skills in dealing with day-to-day problems and activities. For example, a manager might use the technical skill in dealing with engineering, accounting issues

Acquiring technical skills typically required specialized training or education, which takes time and money.  

Human skills

This is the ability to work with and through people in a cooperative manner. It involves understanding, patience, and genuine commitment to interpersonal relationships.

A manager cante effectively with subordinates as well as relate with superiors.

Human skills, unlike technical skills, are required of all managers since they aid in the effective and efficient management of human resources to complete a certain task.

Human skills are, in fact, the skills that managers used to work with their personnel. Indeed, any manager who lacks human skills may be unable to manage because there is no such thing as management without people.

It's worth noting that human skills are also known as interpersonal skills.

Conceptual skills

This is the ability to conceptualize the whole organization as a system. In other words, conceptual skill is the ability of a manager to see the organization as a whole system and how everything within it fits into it

It involves the manager's ability to understand the relationship among various sub-unit of the organization and how changes in one sub-unit will affect other sub-units of the organization.

It is the ability to see ''the big picture". It also involves thinking and acting strategically.

Because top managers are often involved in strategic planning, they required higher conceptual skills than other managers. 

However, this is not to say that middle-level and lower-level managers do not require conceptual skills. All managers, to some level, require conceptual skills because they are all involved in some sort of planning that requires strategic thinking.

Diagnostic Skills

This is the ability to analyze a situation so that the most appropriate response to the situation is determined.

In other words, diagnostic skill is a manager's ability to diagnose and analyze a problem by studying its symptoms and then devising the best viable and most practical solution.

It is the ability to define a problem, identify potential causes, and then determine the best way to solve it.

Essentially, diagnostic skill is a manager's ability to analyze, investigate and examine, define the nature of a problem or condition and determine the best way to solve the problem.

Diagnostics skills are necessary if a manager is to perform his disturbance handler role effectively.

Communication Skills

of course, there can be no management without communication. Hence, managers must also possess communication skills.

Communication skill is the ability to convey ideas and information in a way that will be highly understood by the receiver. 

It also includes the manager's ability to receive information and ideas from others in a way and manner. the sender would appreciate

As Mintzberg noted, managers perform three informational roles: Monitor, disseminator, and spokesperson. These three informational roles all required managers to have high communication skills.

Additionally, there will be no effective management if there is no communication. This is because the best managers may end up being the worst managers if he is unable to communicate their ideas effectively.

Furthermore, if a manager is unable to communicate effectively, there will be confusion, misunderstanding, conflict, and lack of direction in the organization.

Political Skills

Gerald R Ferris et al defined political skill as '' the ability to effectively understand others at work, and to use such knowledge to influence others to act in ways that enhance one's personal and/ or organizational objectives"

A manager can get what he wants without appearing selfish or self-centred. It is the ability to effectively influence others to act in a way to enhances personal and organizational objectives.

Political skilled individuals exhibit six important behaviours: Thinking before speaking, managing up, interpersonal influence, social astuteness, networking ability, and sincerity. 

Design Skills

Managers, especially, top managers must be able to work out practical solutions to problems. This is the whole point of having design abilities.

Design skill is a manager's ability to solve problems in ways that benefit the enterprise. Design skill entails not only diagnosing a problem but also developing a workable solution to solve it.

Analytical Skills

This is the ability to gather, organize, visualize, and analyze data to conclude it.

It is the ability to carefully examine and analyze data to discover more from the data. 

Managers require this skill to gather information about a problem and break down these problems into components so that solutions can be found.

Essentially, Analytical is the ability to analyze data and consider how complex variables in a situation are related to one another based on the data provided

Decision-making Skills

All Managers make decisions and the quality of these decisions determines how effective they are. 

Decision-making skill is a manager's proficiency in choosing between two or more alternatives. It is the ability to determine the best course of action to take to achieve an organization's goal.

This skill is particularly important in the planning stage of management when managers must decide what goal to pursue, what resources to use to achieve the goal, and how many resources will be used to achieve the goal.

It's crucial to remember, though, that managers make decisions based on the information they have. It is generally believed that managers make the right decisions when they have the right information. 

Digital Skills

UNESCO defined digital skills as "the range of abilities to use digital devices, communication applications, and networks to access and manage information".

It refers to a manager's ability to use to perform many aspects of his/her job using digital technology. It entails having an adequate understanding of computers and telecommunication

This skill is becoming important for managers as technological advancement is challenging managers to become more productive.

With the advancement in technology, computers are becoming an essential tool for running day-to-day operations, enhancing productivity, and communicating within the organization.

Managers can't afford to be left behind, so they must improve their digital skills.

Planning And Administration Skills

This is the ability of the manager to decide what is to be donehow it should be done, and when it should be done.

It involves deciding organizational goals, developing strategies, and allocating resources to achieve these goals.

Planning and administrative skills assist managers in completing activities connected to business management.

Teamwork skills

To achieve organizational and/or personal goals, Managers need to work well with their team. Teamwork skill allows managers to work with their team.

Teamwork skill is a manager's ability to design a team, work with that team and manage the team dynamics effectively.

It is the skill that allows a manager works well with his team as demonstrated in conversation and group meetings.

A manager with good teamwork skills should be able to communicate effectively with his team members, grant listening ears to his team members, and effectively resolve any team conflicts.

As more and more organizations are relying on teamwork to improve quality and productivity, it has become imperative for managers to develop their teamwork skills.

Strategic Action Skills

This is a manager's ability to understand the overall strategy of the organization and make sure subordinates and team members work in line with the strategy.

It entails understanding the overall mission and values of the organization and taking strategic action to make the mission a reality.

Managers are being pushed to take strategic decisions as a result of the hyper-competitive corporate environment. To stay relevant, managers must also develop their strategic action skills.

Global awareness skills

More than ever before, more companies are now going global. Many companies have branches in different countries.

Therefore managers must also develop global awareness skills if they are to stay relevant.

Global awareness skill is a manager's ability to competently and perceptively manage the problems and possibilities of a globalized world in ways that benefit the greater good.

It entails understanding other diversity, learning about other people's cultures, and managing every problem that arises as a result of these diverse cultures.

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Self-management skills

Another skill that a manager should possess is self-management skill, which is the ability of a manager to consciously control his thoughts behaviours, and behaviour in a way that promotes positive contact with his team member and at the same time leads to effective attainment of organizational goals.

Self-management skill is the ability of a  manager to manage himself. That is, managing his workflow and productivity.

Executive summary

For effective execution of tasks and policies, managers should focus on developing specific skill sets that their tasks required.

Even in this era of globalization, where employees, customers, and owners all have different expectations of managers, managers must develop skill sets that are relevant to their area of expertise.

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