There are three types of control that you can find in any organization. These are concurrent control, feed-forward control, and feedback control.

Concurrent Control

Concurrent control, often referred to as steering or real-time control, entails spotting and fixing issues as they appear throughout operations.

That is, it involves monitoring activities in real-time, and making sure that they are carried out correctly.

Concurrent control involves monitoring and adjusting activities as they are being carried out, rather than after they have been completed.

Concurrent control is often used in situations where real-time feedback is necessary to ensure that work is being performed according to standards and expectations.

In a business setting, concurrent control can be done in several ways.

For example, a manager might monitor the progress of a project as it is being done, providing guidance and feedback to team members as needed.

Alternatively, a company might use real-time data monitoring and analysis to track the performance of its operations and make adjustments as necessary.

The importance of concurrent control is that it allows managers to respond quickly to changing conditions and ensure that work is being performed efficiently and effectively.

It can also be a valuable tool for identifying and addressing problems as they arise, helping to prevent delays or other issues that could impact the overall success of the organization.

Feed-forward Control

As its name seems to suggest, feed-forward controls are future-oriented, as they seek to detect and anticipate problems or deviations in advance, even before the work begins.

Feed-forward Controls are controls activities that take place even before the work process begins. 

It involves identifying and addressing issues before they occur, rather than reacting to problems after they have arisen.

In an organizational setting, feed-forward control can be used in several ways.

For example, a manager might use forecasting tools to anticipate changes in the market or industry, and then take steps to prepare the organization for those changes.

Alternatively, a company might use data analytics to identify trends or patterns that could result in problems in the organization, and then take proactive measures to prevent those problems from occurring.

The advantage of feed-forward control is that it helps managers to anticipate and mitigate potential problems before they affect the organization.

It can also be a valuable tool for identifying and addressing potential bottlenecks or inefficiencies in operations, helping to optimize organizational performance and improve overall results.

Feed-forward control also prevents defects and deviations from standards before they occur. 

Feedback Control

This is a form of control that takes place after the work process has been completed. 

Feedback control refers to the process of collecting data on the performance of a system or process and using that data to adjust the system or process to achieve the desired outcome.

Feedback control means regulating the activities by using feedback to determine whether performance meets established standards.

Feedback control involves collecting information about a finished task so that it can be used to assess the level of work done.

In a business context, feedback control can be used to manage various aspects of the organization, such as production, quality, efficiency, and customer satisfaction.

Feedback controls are often used to improve efficiency, reduce costs, and increase customer satisfaction.

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